CCTV System Maintenance


Closed-circuit television system or CCTV systems maintenance is a preventive measure to ensure that surveillance equipment is operational. It is performed by security and facility teams to pre-identify defects and damages to avoid substandard performance and expensive damage costs.

Why Perform CCTV Maintenance?

CCTVs help keep businesses’ property and employees safe and secure, but they require regular maintenance to be effective. CCTV maintenance is performed to achieve three core objectives:

  1. Ensure All Surveillance Equipment works – Physical and visual checks are performed to identify operational defects. Early detection saves both time and money.
  2. Identifying Blind Spots – CCTV system setups should change when your focus does. Having regular checks can help you identify the blind spots and points of risk.
  3. Accurate Record Keeping – Regular maintenance of your system ensures you have a record that can be used to support insurance claims if there is an incident or the system gets damaged.

IDCS understands that CCTV systems maintenance is essential to ensure your security system is working correctly. Our CCTV systems maintenance services and repair are provided for all types of CCTV and DVR systems. Without any regular maintenance checks, even the most expensive equipment will deteriorate.

We start off with minor alterations that require cleaning and adjusting the cameras and their lenses to maintain optimum video quality. Our highly qualified team of engineers can perform annual checks on your system to give you complete peace of mind that your chosen system is working at its best. Our engineers test and check your equipment to ensure all items meet current standards and are working as efficiently as possible, meaning that your system is less likely to develop large complications in the future.

As part of carrying out a preventative maintenance of your CCTV equipment, our technician will conduct the following tasks:

Visual inspection of all major system components and connections for signs of deterioration or damage.

Visual inspection of environmental conditions for adverse effects, including growth or shrubbery obscuring camera views.

Clean cameras, lenses and housing surfaces as necessary.

Inspect brackets, towers and fixings for corrosion or damage.

Test the satisfactory CCTV transmission of images to remote site (if applicable).

Inspect all control equipment (DVRs, NVRs, multiplexer, video switcher, hard-drives, monitors etc.) for correct operation.

Check time and date settings in equipment and update the settings as appropriate.

Establish regular back-ups are taken.

Inspect the quality of recording during day time and night time modes.

Check clamping bolts/brackets are tightened correctly.

Check mains & power supplies and stand-by batteries including charging rates.

Inspect the integrity of all CCTV system cabling and sample check external insulation for damage.

Check camera is aligned to user specification, pictures for correct field of view and adjust as necessary

Check pan and tilt assembly (if any) including fixings, electrical connections and functions.

Check all camera and all alarm presets.

CCTV maintenance is an integral part of any organization’s security strategy and timely, thorough maintenance is the only way you can ensure your CCTV security system is keeping your facility and your employees safe from intruders, criminals, and vandals.

Our CCTV repair and maintenance service is flexible, reliable and competitive. Depending on your security system and requirements, we will suggest one of our CCTV maintenance packages to best suit your business.